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In recent years, AI chatbots have emerged as a transformative force, reshaping how businesses and individuals interact with technology. These once simplistic tools, designed to automate routine tasks, have evolved into intelligent conversational agents capable of holding human-like interactions. The journey from basic automation to advanced AI-driven communication has been marked by remarkable technological advancements,…

The sales landscape is undergoing a transformation, similar to other industries. This evolution is driven by changing customer expectations, buying behaviors, market volatility, emerging trends, economic uncertainty and technological advancements. According to Gartner’s ‘The Future of Sales in 2025: A Gartner Trend Insight Report,’ 80% of B2B sales interactions will be digital by 2025. Automation…

Introduction In today’s fast-paced digital world, customer service has transformed beyond the traditional phone calls and email exchanges. As businesses aim to provide seamless and efficient experiences, AI chatbots have emerged as a powerful tool to meet growing consumer expectations. These intelligent virtual assistants are more than just a trend—they are becoming an integral part…

We all use many daily applications for various things, such as hailing the nearest ride, ordering food, or keeping in touch with friends and family.  These apps could be mobile or web apps. Though they look similar, they function separately. Knowing the distinction between a mobile app and a web app is important, especially if…